Hex Signs and other Hand Crafted Items, colors may appear different as they do on your monitor and may change slightly piece to piece. On occasion the silk screen artist may alter the patterns and colors. Since hand crafted items are not made with automated machinery, slight imperfections are to be expected. The hex signs are cut from 48" wide Double Tempered Sign Board and to allow for a saw cut that would yield more pieces per sheet the signs are more or less the diameter stated. This keeps the cost down for the consumer. The 8", 12", 16" and 24" are a nominal sizes and may vary from the size stated + or - 1/4" to 1/2" on the Diameter.
RETURN ORDER POLICY
Uncle Jack must pre-approve all returns; and the buyer is responsible for return shipping (See Below). All items may not appear the same color as they do on your monitor. Hand crafted items patterns, sizes and colors may vary or change piece to piece. Hand crafted items are not made with automated machinery, slight imperfections are to be expected. Therefore items may be returned only do to being non-functional, DOA, broken, or defective. Returned items must be returned in resalable condition, any rework necessary to return an item to resalable condition, labor and material used will be deducted from the refund or credit. Refunds or replacements will be given as return item cost only. Refunds will be given as a replacement, store credit or money refunds at the discretion of Uncle Jack.
Great care is taken to protect your item during transit. If a item arrives with damaged packaging do not open but take the package to the U.S.P.O. or the shipping carrier and open it there in front of them. If it is OK then keep your item and all is well.
If the item is damaged then get permission from the Postal Employee or the carriers' clerk and have them to make note of the items damaged by them and let them know you will need get a return authorization from the sender and you will ship the package back at a later time. They are responsible to return the item free of charge back to me, when the package container is damaged and not opened.
Damaged items by the carrier should be reported within 5 days to the Carrier and Uncle Jack or returns are voided, proof of shipping damage will be required.
Items may be returned only do to being DOA, broken, non-functional or defective.
Returns must be in original packaging/shrink-wrap and in resalable condition.
After approval for return items should be shipped/mailed to . . .
405 Provincetown Drive
Confirm return Address with Uncle Jack.